FAQ

Frequently asked questions

FAQ’s

  • Is Yolé gluten free?

    We have 3 categories of bases on our menu: frozen yogurt, dairy ice cream and plant-Based ice cream.

    • Yolé dairy ice cream and frozen yogurt: Yes, they are gluten-free.
    • Yolé plant-based ice creams are made of oat milk, so they may contain traces of gluten.
  • Is Yolé frozen yogurt and ice cream halal-certified?

    Yes, our traditonal ice cream, plant-based ice cream and frozen yogurt are halal-certified.

  • Does Yolé contain lactose?

    We have 3 categories of bases on our menu: frozen yogurt, dairy ice cream and plant-based ice cream.

    • Yolé plant-based ice creams: No, they do not contain lactose
    • Yolé dairy ice cream and frozen yogurt: Yes, they contain lactose
  • How does Yolé make its products?

    Our traditional ice cream and frozen yogurt contains dairy milk, cream and yogurt. Our plant-based ice cream contains oat milk and fresh fruits.

  • How does Yolé make its plant-based ice cream?

    Our plant-based ice cream is made from oat milk and natural ingredients, like fresh fruit puree. It is 100% vegan and made from plant sources

  • How do I become a franchisee?

    Our business is a franchise, so we are always looking for passionate individuals and companies who want to help us grow our business in their countries. Please contact info@yole.com for more information on how to join the Yolé Family.

  • What formats are Yolé units available in?

    Depending on the location and space available we have different types of store formats for your needs. We have a total of five different store formats, which include shops, kiosks, food trucks, minis, and corners. They each offer different advantages when implemented to your required location, for more information contact info@yole.com.

  • How long does it take to open a unit?

    It varies depending on the location, we have a manual that will guide you through the Opening Process. This manual includes steps such as the first layout, project design, construction, installation, and grand launch. Yolé´s Architecture, Project Management and Marketing teams help with every step of the process, so that you are as supported as possible. For more information, please contact info@yole.com.

  • Is Yolé vegan?

    Yes, all our products are vegetarian. Some of our toppings may contain traces of animal products.

  • Is Yolé vegetarian?

    Yes, all our products are vegetarian. Some of our toppings may contain traces of animal products.

  • Is there any sugar in Yolé ice cream?

    Yolé does not add sugar to their ice cream or frozen yogurt. Their dairy and oat milk products may contain natural sugars from the lactose, oats or natural fruits, but they never add sugar.

  • How does Yolé sweeten its products?

    We use a combination of natural sweeteners, like erythritol. We avoid using ´bad´ sweeteners like aspartame and saccharin.

  • How is Yolé low in calories?

    Our products are low in calories as we use natural ingredients and don’t add any sugar.

  • Is there any sugar in Yolé ice cream?

    We do not add sugar to our ice cream or frozen yogurt. Our dairy and oat milk products may contain natural sugars from the lactose, oats or natural fruits, but we never add sugar.

  • Why did you choose not to add sugar to your products?

    At Yolé, we value people´s health but we also want our ice cream to be available to all people. As our products have zero added sugar, individuals who struggle with diabetes, obesity, and sugar addiction have a product that considers their needs. We never compromise on taste for health, our products are always delicious.

  • How can I become a Yolé distributor?

    We are always looking for long-term partnerships to build the Yolé brand within local markets. We have a range of products that can be sold in supermarkets and convenience stores. If you are interested in learning more Click Here.

  • Where can I find Yolé store locations?

    Our Yolé shops are located all around the world. If you would like the address of a specific location, please click Find Us

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